Personal data
Personal data
DEFINITION
Client: any professional or natural person capable within the meaning of Articles 1123 and following of the Civil Code, or legal person, who visits the Site subject to these privacy policies.
Services: The company Home Evasion provides Clients with a contact form to book stays in the apartments of the company Home Evasion.
Content: All the elements constituting the information present on the Site, including texts - images - videos.
Customer Information: Hereinafter referred to as "Information(s)" which correspond to all personal data that may be held by the company Home Evasion for the management of your account, the management of the client relationship, and for analysis and statistical purposes.
User: Internet user connecting to and using the aforementioned site.
Personal Information: "Information that, in any form whatsoever, directly or indirectly, allows the identification of the natural persons to whom it applies" (Article 4 of Law No. 78-17 of January 6, 1978).
The terms "personal data," "data subject," "processor," and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).
In accordance with article 6 of the law n° 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website home-evasion.fr are hereby informed of the identity of the various parties involved in its creation and maintenance:
Owner: SARL Home Evasion
VAT number: FR 20 910 432 723
413 route de Puyrajoux
16410 Dirac, France
Publication manager: SARL Home Evasion - [email protected]
Webmaster: Sivha Design - [email protected]
Host: Infomaniak Network SA - Rue Eugène-Marziano 25 1227 Geneva, Switzerland +41 22 820 35 40
Data Protection Officer: Pascal Arnoult - [email protected]
The Site is a work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, assign or exploit for its own account all or part of the elements or works of the Site.
The use of the website home-evasion.fr implies full and complete acceptance of the following terms and conditions of use. These terms of use may be modified or supplemented at any time, so users of the website home-evasion.fr are invited to consult them regularly.
This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by the company Home Evasion, which will then endeavor to communicate the dates and times of the intervention to users in advance. The website home-evasion.fr is regularly updated by the company Home Evasion. Similarly, the legal notices may be modified at any time: nevertheless, they are binding on the user who is invited to refer to them as often as possible in order to become aware of them.
The website home-evasion.fr aims to provide information about all the activities of the company. The company Home Evasion strives to provide information on the website home-evasion.fr as accurately as possible. However, it cannot be held responsible for any omissions, inaccuracies, or deficiencies in the update, whether they are its own fault or the fault of third-party partners who provide this information.
All the information provided on the website home-evasion.fr is for indicative purposes only and is subject to change. Furthermore, the information on the website home-evasion.fr is not exhaustive. They are provided subject to any modifications that may have been made since they were posted online.
The website uses JavaScript technology. The website shall not be held responsible for any material damages related to the use of the site. Furthermore, the user of the site agrees to access the site using up-to-date hardware, free from viruses, and with an updated browser. The website home-evasion.fr is hosted by a provider who complies with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).
The objective is to provide a service that ensures the highest level of accessibility. The host guarantees the continuity of its service 24 hours a day, every day of the year. However, the host reserves the right to interrupt the hosting service for the shortest possible durations, notably for maintenance purposes, improvement of its infrastructure, infrastructure failure, or if the Services generate traffic deemed abnormal.
The company Home Evasion and the host shall not be held responsible in the event of malfunction of the Internet network, telephone lines, or computer and telephony equipment, particularly due to network congestion preventing access to the server.
The company Home Evasion owns the intellectual property rights and holds the rights to use all the elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written permission of the company Home Evasion.
Any unauthorized use of the site or any of its elements will be considered as counterfeiting and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
The company Home Evasion acts as the publisher of the website home-evasion.fr and is responsible for the quality and accuracy of the content it publishes.
The company Home Evasion shall not be held liable for direct or indirect damages caused to the user's equipment when accessing the website home-evasion.fr, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.
The company Home Evasion shall also not be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the website home-evasion.fr. Interactive spaces (possibility to ask questions in the contact area) are available to users. The company Home Evasion reserves the right to remove, without prior notice, any content deposited in this space that would contravene the applicable legislation in France, in particular the provisions relating to data protection. Where applicable, the company Home Evasion also reserves the right to invoke the civil and/or criminal liability of the user, particularly in the case of messages of a racist, insulting, defamatory, or pornographic nature, regardless of the medium used (text, photograph...).
The Client is informed about the regulations concerning marketing communication, the law of June 21, 2014 on confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Controllers of personal data collection
For Personal Data collected in the context of the creation of the User's personal account and their navigation on the Site, the controller of the Personal Data processing is: Home Evasion. The company Home Evasion is represented by Pascal Arnoult, its legal representative.
As the controller of the data it collects, the company Home Evasion is committed to respecting the framework of the current legal provisions. It is notably up to the Client to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information about the processing of their personal data, and to maintain a register of processing activities that is accurate and up to date. Whenever the company Home Evasion processes Personal Data, the company Home Evasion takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which the company Home Evasion processes them.
7.2 Purpose of the collected data
The company Home Evasion may process all or part of the data:
- to allow navigation on the Website and the management and traceability of services ordered by the user: connection and usage data of the Website, billing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking...): computer hardware used for navigation, IP address, password
- to improve navigation on the Website: connection and usage data
- to conduct optional satisfaction surveys on the website home-evasion.fr by email
- to conduct communication campaigns (SMS, email): phone number, email address
The company Home Evasion does not market your personal data, which are therefore only used out of necessity or for statistical and analytical purposes.
7.3 Right of access, rectification, and opposition
In accordance with current European regulations, Users of the website home-evasion.fr have the following rights:
- Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), to update and complete Users' data, right to lock or erase Users' personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or the collection, use, communication, or storage is prohibited.
- Right to withdraw consent at any time (Article 13-2c GDPR)
- Right to limit the processing of Users' data (Article 18 GDPR)
- Right to object to the processing of Users' data (Article 21 GDPR)
- Right to data portability for the data provided by Users, when such data is subject to automated processing based on their consent or a contract (Article 20 GDPR)
- Right to determine the fate of Users' data after their death and to choose to whom the company Home Evasion should or should not disclose their data to a designated third party.
As soon as the company Home Evasion becomes aware of the death of a User and in the absence of instructions, the company Home Evasion undertakes to destroy their data, unless their retention is necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how the website home-evasion.fr uses their Personal Data, request rectification, or oppose its processing, the User can contact the company Home Evasion by email at [email protected] or by mail at the address:
Home Evasion
413 route de Puyrajoux
16410 Dirac, France
In this case, the User must specify the Personal Data they would like the company Home Evasion to correct, update, or delete, by providing precise identification with a copy of an identification document (ID card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on the company Home Evasion by law, particularly regarding the storage or archiving of documents. Finally, Users of the website home-evasion.fr have the right to lodge a complaint with the supervisory authorities, including the CNIL.
7.4 Non-communication of personal data
The company Home Evasion prohibits the processing, hosting, or transfer of the information collected on its clients to a country located outside the European Union or recognized as "inadequate" by the European Commission without prior notification to the client. However, Home Evasion remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees in accordance with the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
Home Evasion undertakes to take all necessary precautions to preserve the security of the information, ensuring that it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the client's information is brought to the attention of Home Evasion, it must promptly inform the client and provide them with the corrective measures taken. Furthermore, Home Evasion does not collect any "sensitive data".
The User's Personal Data may be processed by subsidiaries of Home Evasion and subcontractors (service providers), exclusively for the purposes of this policy.
Within the scope of their respective responsibilities and for the aforementioned purposes, the main individuals who may have access to the data of Users of the website home-evasion.fr are primarily the agents of our customer service.
Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of any security issues related to their account and providing them with all the necessary information to help them comply with their own regulatory reporting obligations.
No personal information of the user of the website home-evasion.fr is published without the user's knowledge, exchanged, transferred, sold, or given to any third parties. Only in the event of the acquisition of the company Home Evasion and its rights would the transmission of said information to the potential acquirer be possible, who would in turn be bound by the same obligation to preserve and modify the data concerning the user of the website home-evasion.fr.
Security
To ensure the security and confidentiality of Personal Data and Health Data, the company Home Evasion uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, the company Home Evasion takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.
The website home-evasion.fr contains a number of hypertext links to other websites, established with the permission of the company Home Evasion. However, the company Home Evasion does not have the ability to verify the content of the visited websites, and therefore assumes no responsibility for this.
Unless you decide to disable cookies, you agree that the website may use them. You can disable these cookies at any time, free of charge, using the deactivation options offered and mentioned below, knowing that this may reduce or prevent accessibility to all or part of the services offered by the website.
9.1. "COOKIES"
A "cookie" is a small information file sent to the User's browser and stored on the User's device (e.g. computer, smartphone) (hereinafter "Cookies"). This file contains information such as the User's domain name, the User's internet service provider, the User's operating system, as well as the date and time of access. Cookies do not pose any risk of damaging the User's device.
The company Home Evasion may process User information regarding their visit to the Site, such as the pages viewed and searches performed. This information allows Home Evasion to improve the content of the Site and the User's navigation.
As Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure their browser to enable them to decide whether or not to accept them, so that these Cookies are stored on the device or, on the contrary, rejected, either systematically or according to their issuer. The User can also configure their browsing software to accept or refuse occasional Cookie proposals before a Cookie is likely to be stored on their device. Home Evasion informs the User that, in this case, certain features of their browsing software may not be available.
If the User refuses to store Cookies on their device or browser, or if the User deletes those that are stored, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when Home Evasion or one of its service providers is unable to recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.
In such cases, Home Evasion declines all responsibility for the consequences related to the degraded operation of the Site and any services potentially offered by the website home-evasion.fr, resulting from (i) the User's refusal of Cookies or (ii) the inability of Home Evasion to store or consult the Cookies necessary for their operation due to the User's choice. The configuration of each browser is different for managing Cookies and User preferences. This is described in the browser's help menu, which will indicate how the User can modify their preferences regarding Cookies.
At any time, the User can choose to express and modify their preferences regarding Cookies. Home Evasion may also use the services of external providers to assist in collecting and processing the information described in this section.
Finally, by clicking on the dedicated social media icons on the website home-evasion.fr, and if the User has accepted the use of cookies by continuing to browse the website home-evasion.fr, social media platforms may also deposit cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only deposited on your devices if you consent to it, by continuing your navigation on the website home-evasion.fr. However, at any time, the User can withdraw their consent for Home Evasion to deposit this type of cookies.
9.2. INTERNET TAGS
The company Home Evasion may occasionally use Internet tags (also called “tags” or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics specialist partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements that allow Internet users to access the Site, and on its different pages.
This technology allows Home Evasion to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of this Site.
The external provider may potentially collect information about Site visitors and other websites through these tags, compile reports on Site activity for Home Evasion, and provide other services related to the use of the Site and the Internet.
Any dispute relating to the use of the website home-evasion.fr is subject to French law. Unless prohibited by law, exclusive jurisdiction is granted to the competent courts of Angoulême.